Binance zendesk
0Binance.US clients can now also connect directly with a dedicated customer support agent using our Live Chat service. Live Chat is available 24/7 and joins our existing email support solution. The new feature is available in the app and on the web.
How do I report a Binance problem?
Non-security issues: To report a non-security issue, please open the support chat at https://www. On the same subject : Binance google authenticator.binance.com/en/support (the chat icon is located at the bottom right of the page).
How do I complain to Binance? If you would like to send an inquiry to our team to receive communications via email, please fill in the fields below, providing as much detail as possible about the issue. Binance.US clients can now also connect directly with a dedicated customer support agent using our Live Chat service.
How can I recover my money from a Binance account?
Fortunately with Binance you can recover your transaction and ask for the funds to be sent back for a small fee. Go to your Binance account. To see also : Is cryptocurrency is a good investment?. Go to your wallet, then to FIAT and Spot (Deposit & Withdrawal). In the upper right corner, you will see a link for your deposit withdrawal history.
Can you reverse Binance withdrawal?
Once the funds leave your Binance.US account, it is impossible to cancel or reverse the transaction.
Can Binance recover scammed funds?
Meanwhile, this isn’t the first time Binance has helped recover stolen crypto assets. The exchange usually confiscates stolen funds transferred to its platform. In one such case, Binance’s security team recovered $350,000 in stolen funds in a DeFi exit scam.
How long does it take for Binance to respond?
As for Binance processing your documents and providing results, there is no guaranteed length of time. For most routine account checks, the process only takes a few days. This may interest you : Can I buy with USD on Binance us?. Some verifications can take a few minutes, and some can take up to 10 days.
How do I send a message to Binance?
If you have an account on the Binance trading platform, you can contact support directly via chat. On the right you can find Binance support via chat. So, you just need to click on the chat icon and you will be able to start a conversation with Binance support via chat.
Why does Binance verification keep failing?
If the platform detects that the document is invalid, the address verification will fail. The name on the documents must be the same name you have on your Binance account. In addition, photographs or scans must be visible without exception.
How to talk to someone from Binance?
If you have an account on the Binance trading platform, you can contact support directly via chat. On the right you can find Binance support via chat. So, you just need to click on the chat icon and you will be able to start a conversation with Binance support via chat.
How do I chat with Seller in Binance?
Log in to your Binance P2P account and tap [Profile] in the lower right corner. Go to [P2P Help Center], then touch the agent icon to open the chat.
Does Binance offer live support?
Live Chat is a gateway, designed to help our users with various queries they have and of course to discuss the problems they face when using the Binance platform and products. 2.
How do I create a support ticket in Binance?
First, go to the Binance website and scroll to the footer. In the footer, you’ll see a ‘Submit a request’ link under the ‘Support’ header. Click âSubmit Requestâ to submit a request to Binance. Alternatively, you can submit a request by clicking this link: https://www.binance.com/en/chat.
How do I get a support ticket from Binance? First, go to the Binance website and scroll to the footer. In the footer, you’ll see a ‘Submit a request’ link under the ‘Support’ header. Click âSubmit Requestâ to submit a request to Binance.
Does Binance have live chat support?
Live Chat is a gateway, designed to help our users with various queries they have and of course to discuss the problems they face when using the Binance platform and products.
Can you talk to someone at Binance?
First, go to their Twitter profile. When you’re on the Binance Customer Support Twitter profile, you can send them a direct message. Click the mail icon to open a conversation with them. Then explain your problem in detail and send a message.
Does Binance offer live support?
Live Chat is a gateway, designed to help our users with various queries they have and of course to discuss the problems they face when using the Binance platform and products. 2.
How long does it take Binance to respond to a ticket?
As a result, we’ve been able to achieve some significant improvements over the past few months: First contact resolution rate: Improved by 25% since January 1, 2021. Average support response time: Now just 1–2 minutes.
How long do Binance requests take?
It often takes up to 15 minutes to submit all the necessary documents and information; Binance will then review the details and documents within 10 days. As of August 20, 2021, Binance has implemented mandatory KYC. See the official announcement here.
How long does it take Binance to respond?
For most routine account checks, the process only takes a few days. Some verifications can take a few minutes, and some can take up to 10 days. The best way to reduce how long Binance verification takes is to make sure all images of your documents are clear.
How can I talk to Binance?
If you have an account on the Binance trading platform, you can contact support directly via chat. On the right you can find Binance support via chat. So, you just need to click on the chat icon and you will be able to start a conversation with Binance support via chat.
How do I send a message to Binance?
Binance has a Facebook page so you can contact them directly via the official Facebook page: https://www.facebook.com/binance. You can comment on Binance Facebook posts or you can send them a message by clicking the “Send Message†button.
Does Binance offer live support?
Live Chat is a gateway, designed to help our users with various queries they have and of course to discuss the problems they face when using the Binance platform and products. 2.
How do I delete my Binance account?
To do this, follow the steps below:
- Log in to your binance account.
- Click on security settings.
- Click on delete account.
- Enter your contact information.
Does Binance us have an office?
Launched in September 2019 and headquartered in California, Binance.US was established to serve US consumers and comply with US regulations.
Is Binance legal in the US? Security. Binance.US rates the security of its exchange highly. For example, crypto exchange security review site CER ranked Binance.US as one of the safest exchanges as of August 2022, ahead of big names like Coinbase and Gemini.
Where is Binance office based?
| Industry | cryptocurrency industry |
|---|---|
| Staff | Cayman Islands; Mahé, Seychelles |
| Area served | Global, excluding the United States |
| Key people | Changpeng Zhao (CEO) |
| Products | Cryptocurrency exchange, cryptocurrencies |
Where are the Binance offices?
The offices are in Rio de Janeiro and Sao Paulo.
Is Binance us a Chinese company?
“Binance has never been incorporated in China. Nor do we culturally operate as a Chinese company. We have subsidiaries in many countries, including France, Spain, Italy, UAE and Bahrain (to name a few),” CZ said. Binance’s CEO has categorically denied his alleged connection to China.
Who is Binance.US owned by?
Binance was launched by Zhao, known as CZ, in Shanghai in 2017 and as of July controlled more than half of the world’s cryptocurrency markets, processing more than $2 trillion worth of transactions that month.
Is Binance US owned by Binance?
Created by Binance and its American partner BAM Trading Services, Binance.US is a cryptocurrency exchange for residents of the United States. Users on the platform can buy, sell, trade, convert and invest over 120 popular cryptocurrencies, including Bitcoin (BTC), Ethereum (ETH), Solana (SOL) and Cardano (ADA).
Is Binance a Chinese owner?
Zhao was born in China’s Jiangsu Province. In the late 1980s, he moved with his family to Canada when he was 12, settling in Vancouver, British Columbia. His parents were teachers in China.
How long does Binance.US wire transfer take?
In general, bank transfers may take up to 3 business days for the deposit to reach your Binance.US account. If you do not receive the bank transfer after the third business day, please contact support.
How long does a Binance US ACH withdrawal take? In most cases, your withdrawal request will be processed within 5 minutes. However, processing may take up to 24 hours in some rare cases.
How long does a Binance transfer to bank take?
In most cases, your withdrawal request will be processed within five minutes. However, processing may take up to 24 hours in some rare cases.
Do you have to wait 10 days to withdraw from Binance?
All new ACH and Debit deposits are subject to a short withdrawal lock-in period. During this lock, users cannot withdraw USD or Crypto funded by these deposits during the following time periods: Debit: 10 days of withdrawal lock.
Does Binance have instant withdrawal?
Instant card withdrawals allow Binance users to instantly withdraw money from their fiat wallets directly to their credit and debit cards – as long as they have Visa Fast Funds (Visa Direct) enabled. *Visa Fast Funds (Visa Direct) is a card feature that enables real-time transaction processing.